Summary
Iqra University H-9 Campus, respects your privacy and is committed to protecting your personal data. We collect and use personal information only to provide academic, administrative, and communication services, including admissions support, student services, and official notifications. We do not sell personal data. Information shared via WhatsApp or other messaging platforms is used strictly for service-related communication and in accordance with applicable laws and Meta/WhatsApp policies. Users may opt out of non-essential communications at any time by contacting us.
This summary is provided for app store listings and digital platform disclosures. Please review the full Privacy Policy below for detailed information.
Privacy Policy
Effective Date: 15-01-2025
Iqra University (“Iqra University”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our students, prospective students, alumni, employees, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our websites, mobile applications, digital platforms, admissions processes, academic systems, and official communication channels, including but not limited to email, SMS, and WhatsApp (including WhatsApp Business APIs).
This Privacy Policy is designed to meet the requirements of digital platforms, application approval processes (including WhatsApp APIs), and applicable data protection principles.
- Scope of This Privacy Policy
This Privacy Policy applies to:
- Official websites and portals of Iqra University
- Mobile applications and digital services operated by the University
- Online and offline admissions, academic, and administrative processes
- Official communication channels, including WhatsApp, email, SMS, phone calls, and social media
- Events, seminars, webinars, and academic or professional engagements
- Information We Collect
We may collect the following categories of personal information:
2.1 Personal Identification Information
- Full name
- CNIC / B-Form / Passport number (where legally required)
- Date of birth
- Gender
- Photograph
2.2 Contact Information
- Mobile phone number (including WhatsApp-enabled numbers)
- Email address
- Residential and mailing address
2.3 Academic & Professional Information
- Educational background
- Academic records, enrollment details, grades, and transcripts
- Attendance records
- Internship, placement, and career-related information
2.4 Digital & Technical Information
- IP address
- Device information
- Browser type and operating system
- Log files and usage data
- Cookies and similar tracking technologies
2.5 Communication Data
- Messages, queries, and interactions via email, WhatsApp, SMS, chatbots, and contact forms
- Email addresses (where applicable and legally permitted)
- How We Use Your Information
We use personal information for the following purposes:
- Processing admissions, registrations, and enrollments
- Managing academic, administrative, and examination activities
- Communicating academic updates, notices, alerts, and announcements
- Responding to inquiries and providing student support services
- Facilitating internships, placements, and industry linkages
- Managing events, competitions, workshops, and university activities
- Operating and improving our websites, applications, and digital services
- Sending official communications via WhatsApp, email, SMS, or phone calls
- Ensuring compliance with legal, regulatory, and accreditation requirements
- Protecting the safety, integrity, and security of our systems and community
- WhatsApp and Digital Messaging Communications
Iqra University uses WhatsApp, including WhatsApp Business Platform / WhatsApp Business APIs, strictly in accordance with Meta’s Platform Policies and WhatsApp Business Messaging Policies.
We may use WhatsApp to:
- Respond to user-initiated messages and inquiries
- Send service-related notifications, including admissions updates, academic alerts, schedules, and event reminders
- Share information that is directly relevant to the user’s relationship with the University
We do not:
- Send unsolicited bulk or promotional messages
- Sell, rent, or share WhatsApp or email contact information with third parties for advertising or marketing purposes
- Use WhatsApp data for purposes not explicitly communicated to the user.
All WhatsApp communications are either user-initiated or sent based on a lawful basis, such as consent, contractual necessity, or legitimate educational interest, as permitted under Meta and WhatsApp policies.
Users may opt out of WhatsApp communications at any time by replying with an opt-out request or by contacting the University through official channels.
- Cookies and Tracking Technologies
Our websites and digital platforms may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and usage patterns
- Improve website functionality and performance
You may control or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.
- Data Sharing and Disclosure
Iqra University shares personal data only in compliance with applicable laws and platform requirements, including those of Meta and WhatsApp.
Personal information may be shared:
- Internally with authorised university departments and personnel on a need-to-know basis
- With trusted service providers, cloud service partners, and technology vendors who process data on our behalf under strict confidentiality, data protection, and security obligations
- With accreditation bodies, examination boards, regulators, or government authorities where required by law
- To comply with legal obligations, enforce policies, or protect the rights, safety, and security of the University, its users, or others
We do not sell personal data or share it with third parties for targeted advertising or marketing.
- Data Security
Iqra University implements reasonable and appropriate technical and organizational security measures consistent with industry standards to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.
These measures include access controls, data minimization practices, secure systems, and administrative safeguards. While we strive to protect personal data, no system can be guaranteed to be 100% secure.
- Data Retention
Personal data is retained only for as long as necessary to:
- Fulfill academic, administrative, and legal purposes
- Comply with regulatory and record-keeping obligations
Once data is no longer required, it is securely deleted or anonymized.
- Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Access your personal information
- Request correction or updates to inaccurate data
- Request deletion of personal data (where legally permissible)
- Withdraw consent for certain communications
- Complain about data handling practices
Requests may be submitted using the contact details provided below.
- Third-Party Links and Services
Our platforms may contain links to third-party websites or services. Iqra University is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of third parties.
- Children’s Privacy
Iqra University does not knowingly collect personal information from children under the age of 18 without appropriate parental or guardian consent, except where required for admissions or academic purposes in accordance with applicable laws.
- Compliance with Platform Policies
This Privacy Policy is intended to comply with:
- Meta Platform Policies
- WhatsApp Business Messaging Policies
- Applicable data protection and privacy laws
Iqra University will not use data obtained through Meta or WhatsApp platforms for purposes that violate these policies.
- Changes to This Privacy Policy
Iqra University reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our official website with a revised effective date.
- Contact Information
For questions, concerns, or requests regarding this Privacy Policy or personal data handling, please contact:
Iqra University
Iqra University, Islamabad H-9 Campus.
Address: Plot No. 5, H-9 Campus, Islamabad
Email: marketing@iqraisb.edu.pk
UAN: 051-111-264-264
Website: https://iuisl.iqra.edu.pk/
This Privacy Policy is intended to comply with platform requirements (including WhatsApp API policies, Google APIs and communications), institutional best practices, and applicable data protection principles.